For any collaboration inquiries please email info@thicproducts.com, and we’ll connect you with the right team.

We ship all over the world. Shipping costs will apply, and will be added at checkout.

Canadian Orders

All orders in Canada receive free shipping on orders over $75, otherwise shipping will be a flat rate of the equivalent of $15 per order. Orders paid for will be fulfilled within 7 days.

After your order has been marked as shipped, you will be emailed a tracking number for your order.

U.S.A. Orders

All orders in continental US receive free shipping on orders over $75, otherwise shipping will be a flat rate of $15 per order. Orders paid for will be fulfilled within 7 days.  

After your order has been marked as shipped, you will be emailed a tracking number for your order.

Please note that goods being imported (by you) may be assessed for applicable customs duties, taxes, and charges. It is your responsibility to pay for any duties and taxes.

International Orders

All orders outside of US & Canada are subject to shipping costs quoted at checkout. Orders paid for will be fulfilled within 7 days.  

After your order has been marked as shipped, you will be emailed a tracking number for your order.

Please note that goods being imported (by you) may be assessed for applicable customs duties, taxes, and charges. It is your responsibility to pay for any duties and taxes.

It depends on where you are. Orders are processed within 7 days, and shipping in North America takes 2-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 business days from the time they are processed. Delivery details will be provided in your confirmation email.

After you’ve checked out, orders take up to 7 days to process and 5 to 10 business days to be delivered. We will send you your tracking number ASAP via email.

If the address on your order is wrong, email info@thicproducts.com ASAP so we can help you update it. We’ll be with you every step of the way, so don’t stress babe.

Contact us at info@thicproducts.com

Contact us at info@thicproducts.com

Your card will be charged when your order ships. Orders take 1-3 business days to process - you will see the charge on your statement after the processing period.

Your satisfaction is important to us! We have a 14-day return policy. No questions asked. Just email info@thicproducts.com with your receipt, and we’ll take it from there.

Completely, 100%!

YES!

Right here in Canada

Yes, of course!

24 months from the moment you open the bottle.

You will notice your hair feeling smoother immediately!